Latest Call Centre Posts - CallCentreVoice

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This page shows the most recent additions to the discussion forums. To find an older topic, you may find the search facility useful.

Latest Posts View (Page 616 of 628)

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Forum	Subject/Topic	Author	Date
General	How to avoid no related work phone call from TSRS? Topic: How to avoid no related work phone call from TSRS?	Oliver Benhamou	19/6/2001 14:00:07
General	Hi Mike Topic: CUSTOMER CARE BENCHMARKS	David Newton-Dines	19/6/2001 12:45:10
Training and Staff Development	Thanks John... Topic: CSR Recognition Progra	David Newton-Dines	19/6/2001 12:31:18
Training and Staff Development	Ideas... Topic: CSR Recognition Progra	John Clark	18/6/2001 13:56:56
General	activity Codes Topic: activity Codes	Reham Sarwat	18/6/2001 13:46:39
Training and Staff Development	CSR Recognition Progra Topic: CSR Recognition Progra	Reham Sarwat	18/6/2001 13:41:18
Technology	Technology - the Achilles Heel of business? Topic: A bit to predictive !!!	John Clark	18/6/2001 11:57:32
Products and Services	Amen! Topic: customer satisfacion	John Clark	18/6/2001 11:28:50
After Hours and Humour	let's go server shopping Topic: You can tell what the weather is like...	dave simpson	18/6/2001 02:29:16
After Hours and Humour	Hi folks Topic: You can tell what the weather is like...	John Watson	18/6/2001 02:08:00
After Hours and Humour	The Mana Forum Topic: You can tell what the weather is like...	dave simpson	17/6/2001 22:47:58
General	May/June 2001 - Forum Statistics Topic: Forum Statistics	John Clark	16/6/2001 15:48:11
The Archive	Two months and counting! Topic: Progress Report	John Clark	16/6/2001 15:14:53
Products and Services	Reply to Vedula and David Topic: customer satisfacion	Ann Higuet	15/6/2001 15:22:25
Technology	A bit predictable! Topic: A bit to predictive !!!	Ian Robinson	15/6/2001 04:43:29
Technology	Corrigendum!!! Topic: A bit to predictive !!!	Vedula Srinivas	14/6/2001 20:15:39
Technology	Power Dialers Topic: A bit to predictive !!!	Vedula Srinivas	14/6/2001 20:11:22
Technology	Bad Dialling Topic: A bit to predictive !!!	Michael McKinlay	14/6/2001 19:24:22
General	Interesting thought Jeannie... Topic: Has technology gone too far?	David Newton-Dines	14/6/2001 16:50:28
General	Cost per call Topic: Cost per call	Lawrence Cormier	14/6/2001 13:31:58
General	Good luck Topic: starting day	Lawrence Cormier	14/6/2001 13:10:20
After Hours and Humour	The Non Intelligent Customer Topic: The Non Intelligent Customer	Lawrence Cormier	13/6/2001 12:49:23
Products and Services	still no further ahead! Topic: Can anyone tell me how to get on preferred supplier lists?	Bob Wilson	12/6/2001 15:32:21
Products and Services	what do you want to get out of "rating" your call centre? Topic: What is a quality assurance program, in Call Centre context?	Bob Wilson	12/6/2001 15:28:50
Products and Services	Reply to Ann Topic: customer satisfacion	David Newton-Dines	12/6/2001 14:09:21
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