CallCentreVoice Latest Posts


This page shows the most recent additions to the discussion forums. To find an older topic, you may find the search facility useful.

 

Latest Posts View (Page 617 of 628)

Page: 1 .. 615 616 617 618 619 .. 628 RSS Feed for Latest Call Centre Posts

Forum

Subject/Topic

Author

Date

Products and Serviceswhat do you want to get out of "rating" your call centre?
Topic: What is a quality assurance program, in Call Centre context?

Bob Wilson

12/6/2001 15:28:50

Products and ServicesReply to Ann
Topic: customer satisfacion

David Newton-Dines

12/6/2001 14:09:21

Products and ServicesSingle Customer day...
Topic: customer satisfacion

Vedula Srinivas

11/6/2001 16:14:28

Products and ServicesCustomers Day : a new single annual event
Topic: customer satisfacion

Ann Higuet

11/6/2001 15:50:20

Products and ServicesOk clever clogs...
Topic: customer satisfacion

David Newton-Dines

10/6/2001 22:18:57

Products and ServicesKPI for call centres
Topic: What is a quality assurance program, in Call Centre context?

Vedula Srinivas

10/6/2001 20:23:35

Products and ServicesBulls eye !!!!!
Topic: customer satisfacion

Vedula Srinivas

10/6/2001 20:13:16

Products and ServicesWhat is a quality assurance program, in Call Centre context?
Topic: What is a quality assurance program, in Call Centre context?

Surya Krishna Shrestha

10/6/2001 12:24:11

Products and ServicesReply
Topic: customer satisfacion

David Newton-Dines

10/6/2001 12:24:08

After Hours and HumourGreat!
Topic: THE CUSTOMER - great poem

John Clark

9/6/2001 17:40:35

After Hours and HumourTHE CUSTOMER - great poem
Topic: THE CUSTOMER - great poem

Vedula Srinivas

9/6/2001 17:38:45

John Clark

9/6/2001 17:25:33

John Clark

9/6/2001 17:21:21

Vedula Srinivas

9/6/2001 17:11:23

Products and ServicesRedcarpet and Bouquet
Topic: customer satisfacion

Vedula Srinivas

9/6/2001 17:04:00

GeneralNO, not too far-just needs to evolve, mature, and continually improve......
Topic: Has technology gone *too* far?

Jeannie Turicik

9/6/2001 13:51:59

TechnologyCheck this site out
Topic: Voice over IP (VoIP) - any pointers???

Jeannie Turicik

9/6/2001 13:37:36

Call Centre AnswersAttrition Probability
Topic: attrition reduction through wise recruitment policy

Vedula Srinivas

9/6/2001 04:48:32

Call Centre AnswersReply
Topic: attrition reduction through wise recruitment policy

David Newton-Dines

8/6/2001 18:41:29

Call Centre AnswersSkill vs Understanding
Topic: attrition reduction through wise recruitment policy

Vedula Srinivas

8/6/2001 17:28:14

Technologythis was posted for another member.
Topic: Call Center Credit Card Fraud

Jeff King

8/6/2001 15:50:01

TechnologyCall Center Credit Card Fraud
Topic: Call Center Credit Card Fraud

Jeff King

8/6/2001 15:48:10

TechnologyBest recording devices for call centres
Topic: Call/Contact Center Recording Equipement

John Clark

8/6/2001 15:13:54

TechnologyCall/Contact Center Recording Equipement
Topic: Call/Contact Center Recording Equipement

Kevin Brown

8/6/2001 15:03:46

GeneralHmmmm... the silence is deafening!
Topic: A day in the life of...

John Clark

8/6/2001 13:59:19

Page Generated: 29/8/2008 21:57:35