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Latest Posts View (Page 622 of 633)

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Forum

Subject/Topic

Author

Date

After Hours and HumourHi folks
Topic: You can tell what the weather is like...

John Watson

18/6/2001 02:08:00

After Hours and HumourThe Mana Forum
Topic: You can tell what the weather is like...

dave simpson

17/6/2001 22:47:58

GeneralMay/June 2001 - Forum Statistics
Topic: Forum Statistics

John Clark

16/6/2001 15:48:11

The ArchiveTwo months and counting!
Topic: Progress Report

John Clark

16/6/2001 15:14:53

Products and ServicesReply to Vedula and David
Topic: customer satisfacion

Ann Higuet

15/6/2001 15:22:25

TechnologyA bit predictable!
Topic: A bit to predictive !!!

Ian Robinson

15/6/2001 04:43:29

TechnologyCorrigendum!!!
Topic: A bit to predictive !!!

Vedula Srinivas

14/6/2001 20:15:39

TechnologyPower Dialers
Topic: A bit to predictive !!!

Vedula Srinivas

14/6/2001 20:11:22

TechnologyBad Dialling
Topic: A bit to predictive !!!

Michael McKinlay

14/6/2001 19:24:22

GeneralInteresting thought Jeannie...
Topic: Has technology gone *too* far?

David Newton-Dines

14/6/2001 16:50:28

GeneralCost per call
Topic: Cost per call

Lawrence Cormier

14/6/2001 13:31:58

GeneralGood luck
Topic: starting day

Lawrence Cormier

14/6/2001 13:10:20

After Hours and HumourThe Non Intelligent Customer
Topic: The Non Intelligent Customer

Lawrence Cormier

13/6/2001 12:49:23

Products and Servicesstill no further ahead!
Topic: Can anyone tell me how to get on preferred supplier lists?

Bob Wilson

12/6/2001 15:32:21

Products and Serviceswhat do you want to get out of "rating" your call centre?
Topic: What is a quality assurance program, in Call Centre context?

Bob Wilson

12/6/2001 15:28:50

Products and ServicesReply to Ann
Topic: customer satisfacion

David Newton-Dines

12/6/2001 14:09:21

Products and ServicesSingle Customer day...
Topic: customer satisfacion

Vedula Srinivas

11/6/2001 16:14:28

Products and ServicesCustomers Day : a new single annual event
Topic: customer satisfacion

Ann Higuet

11/6/2001 15:50:20

Products and ServicesOk clever clogs...
Topic: customer satisfacion

David Newton-Dines

10/6/2001 22:18:57

Products and ServicesKPI for call centres
Topic: What is a quality assurance program, in Call Centre context?

Vedula Srinivas

10/6/2001 20:23:35

Products and ServicesBulls eye !!!!!
Topic: customer satisfacion

Vedula Srinivas

10/6/2001 20:13:16

Products and ServicesWhat is a quality assurance program, in Call Centre context?
Topic: What is a quality assurance program, in Call Centre context?

Surya Krishna Shrestha

10/6/2001 12:24:11

Products and ServicesReply
Topic: customer satisfacion

David Newton-Dines

10/6/2001 12:24:08

After Hours and HumourGreat!
Topic: THE CUSTOMER - great poem

John Clark

9/6/2001 17:40:35

After Hours and HumourTHE CUSTOMER - great poem
Topic: THE CUSTOMER - great poem

Vedula Srinivas

9/6/2001 17:38:45

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