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Forum

Subject/Topic

Author

Date

Generalsales scripts
Topic: sales scripts

shane shaw

18/5/2001 13:11:08

Products and Servicescustomer satisfacion [Fri, 18 May 2001 5:30am]
Topic: customer satisfacion

Ann Higuet

18/5/2001 12:10:50

GeneralClarification Jim - but not as we know it!
Topic: Has technology gone *too* far?

David Newton-Dines

18/5/2001 11:17:57

TechnologyInternet and customer:company contact
Topic: The impact of the internet on call centres

John Clark

18/5/2001 10:58:56

After Hours and HumourRight arm exercises in Leeds anyone
Topic: Anyone up for a pint - I have had a hard day

David Newton-Dines

18/5/2001 10:57:34

GeneralDavid's point
Topic: Has technology gone *too* far?

Jim Rennie

18/5/2001 10:51:26

Technologyreply
Topic: The impact of the internet on call centres

David Newton-Dines

18/5/2001 10:46:49

GeneralOptions do NOT matter, Customers DO
Topic: Has technology gone *too* far?

David Newton-Dines

18/5/2001 10:29:59

Products and ServicesCustomer Satisfaction
Topic: customer satisfacion

David Newton-Dines

18/5/2001 10:14:33

TechnologyThe impact of the internet on call centres
Topic: The impact of the internet on call centres

Elsa Harrault

18/5/2001 10:06:32

Products and Serviceshi Peter
Topic: customer satisfacion

Jim Rennie

18/5/2001 08:42:49

GeneralChoice of options
Topic: Has technology gone *too* far?

John Clark

18/5/2001 08:29:12

GeneralThe IVR debate
Topic: Has technology gone *too* far?

David Newton-Dines

18/5/2001 08:16:11

GeneralSales Scripts
Topic: sales scripts

David Newton-Dines

18/5/2001 07:53:16

Products and ServicesCustomer satisfaction
Topic: customer satisfacion

John Clark

18/5/2001 07:41:50

Products and Servicescustomer satisfacion
Topic: customer satisfacion

PETER KRUGER

18/5/2001 05:30:23

The ArchiveWe are one month old today!!!!
Topic: Progress Report

John Clark

17/5/2001 08:53:49

Products and ServicesICSTIS
Topic: Premium rate lines - experiences etc...

John Clark

17/5/2001 08:44:06

The Technology DebateInternet access...
Topic: Internet access at work - yes, no, or restricted?

John Clark

16/5/2001 18:51:02

Generalsales scripts
Topic: sales scripts

shane shaw

16/5/2001 10:59:50

TechnologyProbably a good thing that it's not allowed in the UK
Topic: A bit to predictive !!!

Robin Whyte

16/5/2001 09:01:22

GeneralSales scripts...
Topic: sales scripts

John Clark

16/5/2001 09:01:21

TechnologyThis is a little bit 'not allowed' in the UK (and most of Europe)
Topic: A bit to predictive !!!

Richard Garside

15/5/2001 15:44:35

The Technology DebateJohn The "Saint"
Topic: Internet access at work - yes, no, or restricted?

Mike Fitch

15/5/2001 13:45:23

The Technology DebateMike the star...
Topic: Internet access at work - yes, no, or restricted?

John Clark

15/5/2001 12:36:09

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