Hey Anna,
Welcome to CCV.
I don't know if I have ever really heard about a true contingency plan for scheduling software failure.
I mean..if it did fail then I could see a person going with an erlang calculator and an excel spreadsheet. (Ironically that's what a lot of places use anyways)
Your scheduling should be at least 2 weeks out though, I can't imagine a software failure of something so mission critical taking more than a day or two to fix. And it it's not fixable for some reason...go with another vendor, you can buy scheduling software relatively "off the shelf". |