Can some one help with the cost (hardware, software) of setting up a call center
I am in based in Zambia (Africa) and I want to setup the first commercial call center in Zambia. Options for franchise/partnerships are welcome.
jchowa@zamnet.zm

Are you asking for money or advice.....?!

Regards

Zoe

I am asking for advice, hardware and software requirements and cost for the basic setup

A Virtual Solution with calling facilities to the USA. With PD, CRM.ACD, VoIP etc . should cost you about US$ 250 per month per seat for calling to the USA.
Investment is very low.

Dadi
dadi@hypersoftindia.com

FOR SETTING UP A CALL CENTRE, COMMERCIALS MAY BE DIFFER ON THE QUALITY OF SOFTWARE & HARDWARE, GENERALLY WE DEVELOP BY OUR OWN, WITH OUR IN HOUSE SOFTWARE TEAM, SO WE WORK ON LESS CAPITAL.

RAJA GURU.G.

What kind of services are you intending to deliver with your call centre? with many hosted solutions around you might want to see what they offer with regards to what you want.

you can have an asp model working for u at 100 to 200 $ per seat.

you only need 3 things:

- Voip Gateway
- PCs
- Internet connectivity with approx 30 kbps b/w perseat &static IP.

for further clarifications.

S S Sidana
Essel Shyam
sssidana@esselshyam.net