CallCentreVoice Topic Call center setup

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John Chowa on 27/2/2004 12:40:11.
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John Chowa
Business Development
Digital Wave

2 posts
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Call center setup  [27/2/2004 12:40:11]

Can some one help with the cost (hardware, software) of setting up a call center
I am in based in Zambia (Africa) and I want to setup the first commercial call center in Zambia. Options for franchise/partnerships are welcome.
jchowa@zamnet.zm

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Zoe Edmonds
Call Centre Manager
.

618 posts
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Call Centre Set up  [27/2/2004 13:25:08]

Are you asking for money or advice.....?!

Regards

Zoe

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John Chowa
Business Development
Digital Wave

2 posts
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Call Center setup  [27/2/2004 13:34:32]

I am asking for advice, hardware and software requirements and cost for the basic setup

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Dadi Bhote
Call Center and Software Develop
HyperSoft Technologies Limited

60 posts
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Call Center setup   [6/4/2004 13:01:24]

A Virtual Solution with calling facilities to the USA. With PD, CRM.ACD, VoIP etc . should cost you about US$ 250 per month per seat for calling to the USA.
Investment is very low.

Dadi
dadi@hypersoftindia.com

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RajaGuru Gundarapu
BDM
SCIL

1 posts
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CALL CENTRE SETUP!!!  [9/4/2004 10:42:04]


FOR SETTING UP A CALL CENTRE, COMMERCIALS MAY BE DIFFER ON THE QUALITY OF SOFTWARE & HARDWARE, GENERALLY WE DEVELOP BY OUR OWN, WITH OUR IN HOUSE SOFTWARE TEAM, SO WE WORK ON LESS CAPITAL.

RAJA GURU.G.


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Mark Thatcher
Director
Clarisys Ltd

5 posts
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What services?  [16/11/2004 22:20:59]

What kind of services are you intending to deliver with your call centre? with many hosted solutions around you might want to see what they offer with regards to what you want.

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sukhminder sidana
Business Development
essel shyam

6 posts
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setup  [23/12/2004 11:18:18]

you can have an asp model working for u at 100 to 200 $ per seat.

you only need 3 things:

- Voip Gateway
- PCs
- Internet connectivity with approx 30 kbps b/w perseat &static IP.

for further clarifications.

S S Sidana
Essel Shyam
sssidana@esselshyam.net

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