CallCentreVoice Topic Numeric Confusion

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Dylan O'Sullivan on 18/11/2004 16:14:15.
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Dylan O'Sullivan
CC Operations Design Specialist
Financial Services

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Numeric Confusion  [18/11/2004 16:14:15]

This is (alledgedly) the transcript of a customer services call to a well know travel operator:

Customer: "I've been ringing your call centre on 0700 2300 for two days and can't get through to enquiries, can you help?"
Operator: "Where did you get that number from, sir?"
Customer: "It was on the door to the travel centre."
Operator: "Sir, they are our opening hours."

Personally, I blame the 24 hour clock!

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