CallCentreVoice Topic Integration Bluepumpkin with Talisma

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Vani Bachu on 27/8/2004 15:50:08.
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Vani Bachu
Forecasting & Scheduling
ICICI

6 posts
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Integration Bluepumpkin with Talisma  [27/8/2004 15:50:08]

Can anyone tell me whether it is possible to do rostering for Emails using Bluepumpkin...??

In our organisation we use Talsima for resolving Emails.

Is there any possibility of integrating Bluepumpkin with Talsima is the case with CMS

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InDept Knowledge
Consultant
Call Center Consultancy

17 posts
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Forecassting in BP  [21/7/2005 09:14:18]

Hi Vani,
It is difficult in BP to adjust the peaks and truffs

Regards,
Quest

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