Hi all:

Recently I created a position in my organization to work with Recruiting, support and Retention. Among other things this person is responsible for organizing company orientation sessions, interviewing, reference checks, coordinating first and second week self assesments and exit interviews. And other monthly, quarterly, and annual tasks designed to help with retention. Previous to the creation of this position the tasks were handled by the team lead, under the supervision of the program manager. We really didn't have a recruitment strategy....I am working with the team to develop a clear and consise plan for this now.

Does anyone have any suggestions, past ideas that worked, didn't work or "out of the box" ideas that could benefit me in the development of such a plan? I would appreciate any assistance you could offer.

I guess it would be important for you to understand a little bit about what we do.....so here is a blurb from the Sales reps job description:

"As a HMC Sales Representative you will be responsible for contacting professional people at their place of business via telephone increasing the local market awareness of the assigned property. You will then extend them an invitation to become a member of a local membership program. Our programs are designed to introduce the potential member to the property, giving the property an opportunity to build a long term loyalty relationship with the member. In addition you will network through the member's personal and professional circle to develop a very targeted and successful membership base thus increasing market share and awareness of the property."

I look forward to any and all suggestions you may offer!

Cheers! Adam.