Agent Retention in Your Call Centre - Free eBook: Training and Staff Development discussion at CallCentreVoice

CallCentreVoice Topic Agent Retention in Your Call Centre - Free eBook

Created by:
Statistics:
Forum:
Quick links:
Colin Taylor on 15/7/2010 13:07:19.
Topic has 2 posts; viewed 1824 times.
Training and Staff Development [This topic is read only]
Forum List | Unified View | Latest Posts
Popular Topics | Editor's Choice | Voices WebLog

Author

Comments

Colin Taylor Chairman & CEO The Taylor Reach Group, Inc. 91 posts 0 friends welcomed	Agent Retention in Your Call Centre - Free eBook [15/7/2010 13:07:19]
	Free Agent Retention eBook Available. Labor represents two thirds of the operating costs in most call centers.Managing Attrition, staff... Created by; The Taylor Reach Group, Inc. the new eBook “How to Improve Staff Retention in Your Call Center” is the result of thirty plus years of hands on Operational management experience by its author Colin Taylor. Similar content has been delivered at countless workshops... http://thetaylorreachgroup.com/2010/07/06/retention-ebook-available-free Please let me know you comments, suggestions and feedback, I would appreciate it. Colin ctaylor@thetaylorreachgroup.com

		In Read Only View, you cannot reply to any topic