Hi everyone,

I just thought I'd see if anyone has any particular thoughts on a 'Voice opt-in mailing list.

In particular, if you have any thoughts on the sorts of things you'd like or expect to see in such a list, that would be great. We haven't decided whether we need such a list and whether 'Voice members would benefit from it. Would you like a 'Voice list? And if we gave you one, how often would you like to receive it? Daily updates, maybe, or a weekly digest?

Perhaps you have some ideas there that we could incorporate. Let us know by replying to this topic if you do.

John

Great idea.

Topics:

Perhaps a single para précis of each of the topics in each forum that have changed during the preceding fortnight containing links should peeps want to investigate further.

Perhaps a list of joiners and leavers (MUST give people the opportunity to leave CCV too)

David

Wooo, that's a sobering thought... do you mean from 'Voice in general or the list in particular?

John

Both is the answer. We all realise that occasionally people may register and then decide they do not wish to continue (we know that's daft but its another discussion). One must ALWAYS give people the choice to leave or deregister but provide a service that keeps them. Remember, by not giving them the opportunity to leave they become hostages.

David

Hi David,

I see where you're coming from with this one, but surely nobody is ever a hostage as nobody is 'forcing' any members to return. Whilst it's great should they choose to do so (and most do, thankfully) if they ever decided that call centre discussion boards weren't their cup of tea then they could carry on with the rest of their lives without any hassle.

Nevertheless, I take your point. Hopefully none of this will become necessary, but it would be prudent to (at the very least) have the process in place...

John

PS. 250! We did it (and it gets better from here ;-)

You are right John. CCV wouldn't dream of that approach. However, some others do and to offer the facilty to say 'goodbye' simply demonstrates how different CCV is. It demonstrates the real values of CCV - genuine integrity and honesty.

Seems to me that's why CCV is the fastest grow community of its kind on the planet.

David