CallCentreVoice Topic Phantom Abandon call time

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karun sharma on 11/1/2008 11:14:27.
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karun sharma
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Phantom Abandon call time  [11/1/2008 11:14:28]

Hi does anybody know how I can change the phantom abandom call timer, it is set too high

I am using CMS Supervisor 11

Thank you in advance

Karun

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