CallCentreVoice Topic Avaya CMS Supervisor DB Schema

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Mike Hergert on 26/3/2008 21:01:57.
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Mike Hergert
Programmer
Union Pacific

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Avaya CMS Supervisor DB Schema  [26/3/2008 21:01:57]

Does anyone have the schema for the table(s) CMS Supervisor uses to get the data for the reports?

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John Storrie
Business Support Manager
Collections Company

53 posts
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This might help.....  [27/3/2008 08:24:21]

Avaya Call Management System CMS Release 14 Database Items and Calculations

http://support.avaya.com/elmodocs2/cms/R14/cms_db_items.pdf

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