CallCentreVoice Topic Email managing

Created by:
Statistics:
Forum:
Quick links:

Masood Ali on 17/10/2002 05:41:17.
Topic has 3 posts; viewed 2197 times.
Call Centre Answers   [This topic is read only]
Forum List | Unified View | Latest Posts
Popular Topics | Editor's Choice | Voices WebLog

Advertisement
WFM Wisdom

Author

Comments

Masood Ali
Customer Service Manager
Dhiraagu

4 posts
0 friends welcomed

Email managing  [17/10/2002 05:41:17]

When u get many mails to a single address, what is the best way to maanage them and achieve the KPI

You don't have the priviledges to view this user's post history

 

Marianne Marrou
Telecom/Reporting Analyst
Outsource callcenter

339 posts
0 friends welcomed

Email Managing  [21/10/2002 16:13:02]

Are you using any email management program?
If so you should be able to organize by keywords. This works best if you are using a web template for originating email requests.

Regards,
Marianne

Gold Level MemberYou don't have the priviledges to view this user's post history

 

Masood Ali
Customer Service Manager
Dhiraagu

4 posts
0 friends welcomed

email  [22/10/2002 05:08:52]

No. That's what Iam looking for, what sort of a programme and features in it

You don't have the priviledges to view this user's post history

 
  

In Read Only View, you cannot reply to any topic