CallCentreVoice Topic KPI for agent

Created by:
Statistics:
Forum:
Quick links:

Ali Oraini on 20/5/2009 17:42:47.
Topic has 1 posts; viewed 1681 times.
Call Centre Answers   [This topic is read only]
Forum List | Unified View | Latest Posts
Popular Topics | Editor's Choice | Voices WebLog

Author

Comments

Ali Oraini
Call Center&TeleSales Supervisor
Arab Media Company

1 posts
0 friends welcomed

KPI for agent   [20/5/2009 17:42:47]

hi every one i'm tring to make a KPI for my agents.
we are a sales department and a call center

wat i mean is the agent is taking an outboud calls and inbound calls.

and we are selling publications.

kindlly can any one tell me how to make it

You don't have the priviledges to view this user's post history

 
  

In Read Only View, you cannot reply to any topic